Wednesday, November 16, 2011

Lead Generation Success Tip: Implementing Efficient Lead Management

The function of effective lead management is to watch and direct the conversion of sales leads into customers, and to track touchpoints and milestones. Lead management is in fact the “middle-man” between sales and marketing which joins the starting and middle of the customer acquisition process.
Any efficient lead management process would:

  • Carry out standard universal lead scoring definitions (ULD). Do not merely create your ideal lead definition and then forget about it. Make it a part of your organization’s culture by implementing it.
  • Identify a clear process for managing and distributing of leads and inquiries. Give qualification information for every lead whilst making it obvious as to who owns the lead.
  • Define the most excellent opportunities based on the application of a consistent method.
  • Calculate marketing income contribution and drive a speedier return on your marketing investment.
  • Realize the promise of information in a prompt manner.
  • Define and delegate responsibility for lead tracking. Efficiently tracking leads is usually a tough part of lead management, especially in companies and establishments wherein sales activities appear to be continually in a black box.

Failure in the lead management procedures usually takes place when lead generation is deemed as a succession of pure campaigns minus sizeable integration. Rather, lead management must be a continuing conversation. Firms and business entities that implement effective lead management yield more earnings from their lead generation venture. They will also have a general greater close rate on marketing generated leads than those who do not.

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